Tutorials
Build a Welcome Series
Create a 3-email onboarding workflow
What you'll build
- Day 0: Welcome email (immediate)
- Day 1: Feature tour
- Day 3: Help offer
1. Create templates
Create 3 templates in Templates → Create Template:
Welcome(use{{name}}for personalization)Feature TourHelp Offer
2. Create the workflow
- Go to Workflows → Create Workflow
- Name:
Welcome Series - Trigger: Event
user_signed_up - Allow Re-entry: No
3. Build the flow
[Trigger: user_signed_up]
↓
[Send: Welcome]
↓
[Delay: 1 day]
↓
[Send: Feature Tour]
↓
[Delay: 2 days]
↓
[Send: Help Offer]
↓
[Exit]4. Enable the workflow
Toggle the workflow ON.
5. Track signups
Add to your app:
await fetch('https://next-api.useplunk.com/v1/track', {
method: 'POST',
headers: {
'Authorization': `Bearer ${PLUNK_PUBLIC_KEY}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
event: 'user_signed_up',
email: user.email,
data: { name: user.name }
})
});Use your Public Key (starts with pk_).